Thank you very much for your help and for providing the ETC service while living in Japan. Have a great day and hope to see you in the future. take care.

7/3/2023 Wise Refund Process:

Overall the experience to cancel my ETC and get my refund went pretty smoothly. I understand that it’s hard to send Yen 💴 deposit back to the owner in dollar 💵. So that is why you had to use wise. I just didn’t trust the wise platform completely. But it wasn’t to bad and I did get my money back.

Overall having a ETC made driving so much easier. I was able to see places much easier instead of having to find a cash toll booth. I would definitely get one again when I move back to japan.

No problems, went smooth. Thanks

The refund process was very smooth and quick. Thank you.

I received the email and set up a wise account yesterday. It said the transfer should complete today.

Thank you for following up and your service over the years. You guys made it much easier to travel all around Japan. Look forward to reinstating the account if I get another tour there in the future.

2/1/2023 Wise Refund Process:

It was very easy and simple. I had to create an account; if there was an option to do otherwise, it wasn't readily apparent. But no big deal.

2/4/2023 Wise Refund Process:

I’ve been really impressed with how your company communicates clearly, honestly, and promptly.

From the customer side, living overseas is delightful but I feel I’m always fighting some kind of fight and my decisions would be better with more information but in this case the website and processes with choices laid out neatly were wonderful.

My initial trepidation was not knowing if the company was legitimate because it was only word of mouth but reading testimonials helped.

Luckily I had just set up a Wise account however if I hadn’t, a tutorial may have been helpful.

2/9/2023 Wise Refund Process:

Thank you very much for your valuable service with excellent customer support.
In future if I need ETC services, I will be happily to contract the service again.

2/1/2023 Wise Refund Process:

The transaction of my refund went through very easy with no issues and right on schedule as you told me. I had your service for 10 years living in Japan and not one time had any issues. Thank you for everything.

Transferred the money. Thank you. I will definitely use this service again when I get back to Japan

2/4/2023 Wise Refund Process:

The Wise refund process was very easy to use and work through. Wise also has much more robust security than much of the other money handling services, so I’m glad we worked through them.

Looking forward to using Japan ETC if we’re back in Japan.

2/9/2023 Wise Refund Process:

I had a great experience with your company. You made it easy to apply, and cancel. I will definitely be contacting you again if I end up working in Japan in the future. Thank you!