Meet Our Team

#1 ETC CARD PROVIDER IN JAPAN

We are the best at what we do — delivering unmatched customer support and Japan-wide service coverage for all U.S. bases, embassies, and international communities living and working in Japan.

We proudly support:

All U.S. Military Bases in Japan:
Yokosuka, Ikego, Zama, Sagamihara, Yokohama North Dock, Atsugi, Yokota, Misawa, Sasebo, Iwakuni, Camp Fuji,
Okinawa (Kadena Air Base, Camp Foster, Camp Courtney, Camp Hansen, Camp Schwab, Camp Kinser, Torii Station),
and remote access support to Camp Humphreys and other regional installations.

All U.S. Embassies and Consulates in Japan:
Tokyo, Osaka-Kobe, Sapporo, Fukuoka, Nagoya, Naha.

We also serve:
- Christian missionaries and religious groups across Japan
- International teacher networks and educators at international and English language schools
- U.S. and foreign business professionals living in Japan
- Clients of major global corporations such as Toyota, Lockheed Martin, Boeing, and Mitsubishi partnerships
- Foreign contractors and staff affiliated with Amazon Japan, Oracle Japan, Rakuten, and SoftBank
- International investor groups and expat communities
- Global NGOs, non-profits, and humanitarian teams based in Japan
- Retirees, SOFA-status families, and temporary foreign workers stationed across Japan

Whether you’re military, diplomatic, corporate, educational, or missionary — we’ve got you covered with fast, reliable ETC card services anywhere in Japan.

Adam Jones

Adam Jones

Chief Executive Officer & Founder

As the visionary and technical lead behind JapanETCcard.com, Adam has spearheaded the company’s mission since 2013. His passion for innovation, efficiency, and service has driven the creation of Japan’s most trusted ETC provider for the international community. Adam continues to lead the company's expansion and innovation strategy to bring better solutions and nationwide accessibility to customers across Japan.

Ronald Jones

Ronald Jones

Sales Director

Ron brings 24 years of experience in IT and leadership from his distinguished career as a U.S. Navy Chief. At JapanETCcard, he leads the full operational team, overseeing day-to-day systems, customer communications, technology processes, and execution of sales and service strategies.

Genichi Hirayama

Genichi Hirayama

Branch Manager

Genichi plays a key role in driving new projects, research initiatives, and innovation strategies. As the company expands, he helps identify opportunities for growth, oversees pilot programs, and supports regional logistics across Japan.

Naoko Urashima

Naoko Urashima

Sales Associate

Naoko is the heart of customer operations. She handles all client requests, mileage assistance, ETC unit installation coordination, shipping, and toll receipt processing. She ensures daily support is smooth, fast, and friendly for all our users.

A Message from Our CEO

Since founding JapanETCcard in 2013, I’ve been committed to making toll access in Japan easier, more transparent, and more foreigner-friendly. What started as a small idea has grown into a nationwide network, serving thousands of international drivers and military personnel across Japan.

Our mission has always been to eliminate the language barriers, remove complicated bank procedures, and create a platform that delivers reliable, secure, and fast ETC card services tailored for the international community.

With a core leadership team that’s been with us since day one and a dedicated support staff of nearly 10 professionals, we are proud of the loyalty and passion that fuels our company every day. As we grow, we’re actively working on expanding access across more regions, launching more local partnerships, and introducing new features that benefit our customers directly—like commuter discounts, mileage credits, real-time dashboards, and more.

Thank you for trusting us with your travel experience in Japan. We’re not just building a company—we’re building a community that drives forward together.

– Adam Jones, CEO & Founder

JapanETCcard's Greatest Asset Is Our Staff

“Driven by Innovation. United by Purpose.”

At JapanETCcard, we are passionate about improving everyday life through innovation, technology, and a commitment to exceptional service. Our success is built on the strength of a dedicated team that shares a common vision—to make travel in Japan easier, faster, and more accessible for everyone.

We are actively seeking talented individuals who are eager to take on meaningful challenges, contribute to impactful projects, and grow both personally and professionally in a dynamic environment.

If you're ready to be part of a company that values initiative, collaboration, and forward-thinking solutions, we invite you to explore career opportunities with us.

Join Our Team – We're Hiring!