Service Overview
Service Name: JapanETCcard
JapanETCcard provides official ETC (Electronic Toll Collection) cards for use on all toll roads throughout mainland Japan and Okinawa. Our services are fully compliant with Japanese regulations and standards.
Clients are billed monthly for toll charges incurred using our issued ETC cards.
We proudly serve SOFA status members, MOFA officials, MOC personnel, retired U.S. military, and foreign residents of Japan, ensuring seamless access to the ETC system.
Our knowledgeable support team offers professional guidance and exceptional customer service tailored to the unique needs of the international community in Japan.
Pricing and Fees
Initial Setup Fee: ¥2,750 (plus tax) — covers identity verification, card activation, secure dashboard setup, and shipping. Charged only after the 60-day free trial period.
Security Deposit: ¥40,000 for the first card, ¥20,000 for each additional card. Deposits are refundable upon account closure and final bill settlement. Deposits may be adjusted if monthly toll usage exceeds ¥40,000.
Monthly Plan Options:
- Free Plan: No charges apply if the card is unused during the billing cycle.
- Pay-as-you-go Plan: ¥1,200/month, applicable only if the card is used.
Processing Fees:
- Credit card payments: 3.6% + 0.4% invoice fee
- Bank transfers / Wise: 1.5% + 0.4% invoice fee
Late Payment Fees: ¥1,500 per 7-day period past the invoice due date. Accounts delinquent for 8+ days may have deposits applied toward outstanding balances and are subject to deactivation. A ¥2,750 reactivation fee applies.
Optional Insurance: ¥1,500/year — covers lost/damaged cards, declined payments, and unauthorized usage reported within 10 days.
Membership & Payment Terms
JapanETCcard operates with no long-term contracts. Membership can be canceled at any time, provided all balances are cleared.
Billing is processed two months in arrears. For example, toll usage in December is invoiced at the end of January.
Security deposits are fully refundable in Japanese Yen following final invoice clearance and card destruction confirmation.
For detailed terms and fee structures, visit our Pricing Info page.
Customer Benefits
- Earn Toll Mileage: All toll usage accrues mileage credits, applied directly to invoices for future discounts.
- Exclusive ETC Discounts: Access commuter plans, off-peak rates, and time/distance-based savings via our 2030 ETC Card program.
- Travel Receipts & Reimbursement Support: We provide full invoice breakdowns, toll receipts, and assistance with travel claims—ideal for government and business use.
- Foreigner-Friendly System: Our services are designed specifically for the international community in Japan. Vehicle ownership in the applicant’s name is required for eligibility.
- Real-Time Savings: ETC cards offer immediate toll gate discounts on eligible highways and timeframes.
Additional Features
- Annual Tax Reports: Receive year-end summaries for ETC toll usage to support tax filing and recordkeeping.
- 24/7 Dashboard Access: Monitor toll usage, manage invoices, and track payments anytime via your secure dashboard.
- Monthly Consolidated Invoices: All toll activity is itemized in a single monthly invoice. Payments are automatically processed via the registered credit card or bank transfer.
- Maximize Rewards: Payments processed under MCC 4784 allow customers to earn points/miles using eligible travel-rewards credit cards.
Company Information
Corporate Registration Number: 50021001052313
Japan Tax Number (T Number): JP TRN T5021001052313