What Our Customer’s Say About Our Refund Process

  View All Testimonials 

8/15/2023 Wise Refund Process:

Really no issues on my end. I thought the process was great and understand the reasoning behind it.

My only suggestion is to modernize your webpage. My initial thought before signing up was I may lose my money/scam due to it looking like it was quickly put together and hosted.

No disrespect intended - as I did not have any issues with your service and if I find myself in Japan again - I will definitely utilize JapanETCcard again.

Works as advertised and customer service is great! Would recommend to any expat who will be living in Japan.

 Jesse

  6/7/2023

  Lockheed Martin / MCAS Iwakuni / FPO / Lockheed Martin

9/9/2023 Wise Refund Process:

I thought the process was easy and smooth. No issues.

Glad we did this.

 Kurt

  6/6/2023

  US GOVT / Camp Courtney / FPO / III MEF

8/18/2023 Wise Refund Process:

I thought it was quite smooth! Obviously had to get access to your website that you use. Would have preferred that you just refund our credit card automatically, but all is well. Appreciate it! Arigato!!

Very good thank you

 Sheena

  6/6/2023

  USMC / MCAS Iwakuni / FPO / VMFA-121

8/16/2023 Wise Refund Process:

The refund process went smoothly. Will do it again when I return to Japan in the future.

Amazing service allowed me to drive with an ETC in Okinawa and Mainland Japan

 Dayan

  6/6/2023

  US Marine Corps / Camp Courtney / Uruma-city / 3d Marine Division

8/14/2023 Wise Refund Process:

I had absolutely no issues with the process.

Thank you for your support it has been seamless and has allowed us to visit much of Japan without worrying about having a Japanese credit card or carrying a bunch of cash with us on trips. Thank you very much

 Simon

  6/6/2023

  Department of Defence / Australian Embassy / Minato-Ku / Navy

8/15/2023 Wise Refund Process:

Everything was perfect. Easy process. Quick solid support.

Thanks for providing this service!

Excellent service that let us travel Japan with confidence. Thank you!

 Eric

  6/6/2023

  USAF / Yokota / APO / PACAF

You all were amazing!!
Thank you for everything!

 Iris

  6/2/2023

  USNAVY / Naval Base Yokosuka / FPO / ATGWP

9/6/2023 Wise Refund Process:

Thank you very much.

And thanks for the service you offer, it was extremely helpful while in Japan!

Very easy to set up and has made traveling much more streamline. Would do it again in an instant!

 Benjamin

  6/2/2023

  US NAVY / US Naval Hospital Yokosuka / FPO / US Naval Hospital

The process was seemless and timely. It was great doing business with you!

 Tiffany

  6/1/2023

  US Army / Camp Zama / APO / Public Health Activity-Japan

8/27/2023 Wise Refund Process:

Thank you for your email, Adam. You were very responsive and helpful. Very much appreciated

Convenient

 Victor Roberto

  5/31/2023

  Navy / CFAY / FPO / NAVFAC

7/5/2023 Wise Refund Process:

Everything went smooth. I loved having the ETC. If I ever end up in Japan again I’ll use this service. Thanks for the support.

Service was awesome. If your planning to have a car stationed in Japan you need this card.

 Todd

  5/22/2023

  USN / NAF Atsugi / FPO / AIMD Atsugi

8/15/2023 Wise Refund Process:

Super easy. Loved it actually

Amazing. Wish we were staying here.

 Jason

  5/22/2023

  US Navy / NAF Atsugi / FPO / FRCWP

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