Dear Valued ETC Customers,
As the Golden Week holiday approaches, we want to inform you about our office closure and the measures we have in place to ensure uninterrupted service. During this special period, our dedicated team will be spending quality time with their families, and our office will be closed for the duration of Golden Week.
Our JapanETCcard Office Will Be Closed For Golden Week
However, rest assured that we remain committed to providing exceptional support. Our team will continue to monitor and respond to customer inquiries via email on a daily basis. Additionally, our website will remain fully operational, processing customer requests 24 hours a day, 7 days a week. We understand the importance of timely assistance, and we encourage you to reach out to us via email should you require immediate support.
We kindly request your patience and understanding during this holiday period, as response times may be slightly extended compared to our usual standards. Nevertheless, every inquiry will be handled with the utmost care and attention.
We value your business and appreciate your cooperation during this time. Should you have any further questions or concerns, please don't hesitate to contact us via email.